Privacy Policy for Website Users

QR-Help stores four types of data. In the following overview, you can see a short summary of the data we collect in relation to the user group of the website users. Please note that different regulations apply to first responders (Rescue page users) as well as to logged in users. If this user group does not suit you, please select another one here.

Overview

Contact Data

Not applicable

Emergency Information

Not applicable

Server Logs

What data is collected?

  • Page URLs
  • Page status
  • Date & Time
  • IP address
  • Other technical data

What is the reason for the data collection?

  • Respond to attacks on the infrastructure
  • Find system bugs (errors)

Who gets access to the data?

  • QR-Help staff

When will the data be deleted?

  • Within the legal deadlines

Tracking Data

What data is collected?

  • IP address (anonymised)
  • Metadata (date, time)
  • Selected Language
  • Page URLs
  • Information about the browser and operating system ('User-Agent')
  • Correlations between different page requests

What is the reason for the data collection?

  • Inform the QR-Help staff about the system usage

How is the data processed?

  • The data is anonymised
  • Then, it is stored and statistically analysed
  • The tracking data is not combined with data gathered for other users. In particular, no link between tracking data and data given by the user is made.

Who gets access to the data?

  • QR-Help staff

When will the data be deleted?

  • Never
Last update of this page: 30 Aug 2019